Prepare the guest
Check-in instructions, directions, house details and optional airport pickup—available before the first “how do I…” message.
Arrival guide
Personal stay details
THE GUEST EXPERIENCE
One thoughtful place for the whole stay.
Salvete turns arrival information, property guidance, useful extras and support into a personal digital concierge guests can open from any browser.
ASTER HOUSE · GUEST VIEW
MAKE YOURSELF AT HOME
Hello, Ada.
Your arrival, stay details and requests—beautifully organised.
ConnectStay guideYour host
BEFORE · DURING · AFTERA continuous guest journey,
A continuous guest journey,
not another app.
Share one link with the booking confirmation or arrival message. Property guides are configurable. Try the stay-stage preview in the demo; automated guest delivery is scoped separately.
Make help effortless
Wi-Fi, appliance guidance, local recommendations, housekeeping and issue reporting stay easy to find.
Self-service answers
Structured requests
Close the loop
Share checkout steps, capture private feedback and offer every guest the same opportunity to leave an honest review, regardless of rating.
Checkout reminders
Feedback journey
DESIGNED AROUND REAL MOMENTSUseful when the guest
Useful when the guest
actually needs it.
The concierge is not a digital brochure. It helps guests complete the next useful action without searching through old messages or waiting for a reply.
ARRIVAL
Know exactly where to go.
Directions, access instructions, check-in times and host contact details remain together.
SERVICES
Make the useful extras visible.
Airport pickup, fridge stocking, cleaning and late checkout appear at the right moment.
SUPPORT
Ask for help without starting over.
Structured requests give the guest clarity and give the property team the details needed to respond.
FOR THE GUEST
Everything feels considered.
- A personal welcome and stay details
- Instant access to property information
- Simple service and support requests
- Clear updates from the property team
FOR THE TEAM
Everything stays organised.
- One view of guest requests
- Statuses, responses and activity history
- Editable services and property information
- Insight into recurring guest needs
WHATSAPP STILL HAS A PLACE
Keep the conversation. Remove the repetition.
Salvete handles the information and structured actions guests should be able to access instantly. WhatsApp remains available for personal, urgent or exceptional conversations.
SEE IT IN CONTEXT
Experience the journey from both sides of the stay.
Open the live concierge as a guest, submit a request and switch to the manager dashboard to respond.